The security of your data is vitally important to us. We have you covered for the EU’s new General Data Protection Regulation (GDPR).
Protecting customer data is a top priority at Nectar. We understand you’re trusting us with your data and take the responsibility of securing it very seriously. Our Security page outlines all of our practices.
Account admins can modify collected personal data to meet the correction requirement of the GDPR by using our user management tools or making a request to [email protected]
If you’d like to permanently remove your personal information, you can request to do so by emailing [email protected]
Nectar protects all of our customers with a number of security features.
Effective May 25th 2018, GDPR tightened the rules for businesses on how they collect, store and process EU citizens’ personal data. The new regulations impact organizations globally who collect and process personal data of EU citizens. Some of the key changes likely to impact you are listed below. See all GDPR changes
We are aware of the July 16, 2020 decision of the European Court of Justice relating to the EU-US Privacy Shield and the September 8, 2020 opinion of the Federal Data Protection and Information Commissioner of Switzerland (FDPIC) relating to the Swiss-US Privacy Shield, in each case causing the applicable Privacy Shield Framework to be unavailable as a valid mechanism for data transfers to the United States. Nevertheless, in accordance with guidance from the United States Department of Commerce, Nectar continues to be responsible for its obligations under both frameworks. Accordingly, we remain committed to the Privacy Shield Frameworks as set forth below, pending the outcome of negotiations between the Commerce Department and EU and Swiss authorities for an enhanced Privacy Shield program. Meantime, for concerned customers, Nectar is happy to enter into an appropriate data processing addendum (DPA), including the “standard contractual clauses” approved by the European Commission and recognized by the FDPIC.
Europe is currently leading the way in terms of regulating the protection of personal data of individuals. The new EU General Data Protection Regulation (“GDPR”), which replaces the 1995 EU “Data Protection Directive” (and the laws of the various EU member states implementing the 1995 Directive), has been the focal point of discussion and compliance efforts for many companies around the world, including Nectar.
Nectar is committed to respecting the privacy rights of all of its customers and their users, and to taking reasonable and appropriate measures to protect the privacy and security of their personal information, including by implementing measures designed to comply with specific, applicable provisions of GDPR.
More generally, Nectar has updated its technology, service offerings, terms and conditions of service and privacy notice to reflect our ongoing commitment to data privacy and security in compliance with our agreements with our customers and with applicable law.
Nectar enables customers to be GDPR compliant. Briefly stated, that means Nectar:
However, if as a Nectar customer you desire to have a GDPR-specific addendum to your agreement, please contact our Customer Success team at [email protected] to put one in place.
Don’t hesitate to contact us to find out more about our changes and how we’re helping you to comply.