How Atlas Travel & Technology Group Cut Voluntary Turnover by Over 50 % with Nectar

Challenges

Before Nectar, Atlas Travel & Technology Group relied on a manual recognition process using spreadsheets, which was time-consuming and labor-intensive, taking up to 32 hours per month. The laborious system limited the reach of recognition and often favored client-facing roles, leaving back-office staff feeling overlooked. As the company moved to a remote model, maintaining engagement and connection among remote employees became increasingly challenging, leading to higher turnover rates.

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Solution

Atlas Travel & Technology Group implemented Nectar in April 2023 to streamline and automate their recognition program with the goal of reducing turnover and boosting morale. Nectar enabled instant, company-wide visibility for shout-outs and recognition, allowing employees to feel appreciated regardless of their role. Nectar’s automated processes eliminated manual tracking, freeing up significant time for HR, while its challenges feature helped maintain engagement through fun, collaborative activities.

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Success

With Nectar, Atlas Travel & Technology Group saw a reduction in voluntary turnover dropping from 12.9% to 5.7% over the same period. The time saved through automation allowed HR to focus on strategic initiatives, and 97% of remote and in-office employees received recognition, boosting morale and maintaining high engagement levels in a remote work environment. Employees reported feeling more valued and connected, contributing to a stronger, more cohesive company culture.

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97% High Adoption Rate

-56% Drop in Voluntary Turnover

32+ Hours Saved Per Month

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About Atlas Travel & Technology Group

Atlas Travel & Technology Group is a Massachusetts-based travel management company serving a global clientele. With around 220 employees, Atlas Travel faced significant challenges with the shift to a mostly remote workforce post-COVID-19,which led them to seek out a solution that could sustain their culture of appreciation and engagement in a new, remote environment.

Location: Somewhere

Industry: Professional Services

Company Size: 200+

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