Frequently Asked Questions

We know you have questions, and we're here to help! Below, we've gathered the most common questions we receive about Nectar. Whether you're curious about how our platform can transform your company culture or just need the nitty-gritty on specific features, we've got you covered. If you don't see your question here, don't hesitate to reach out—our team is always ready to chat.

1,600+ Organizations Building Culture With Nectar

Frequently Asked Questions

Everything You Want to Know About Making Recognition Meaningful and Fun with Nectar

What is a Recognition Platform?

A recognition platform helps companies celebrate their amazing employees in a meaningful way. It's where teams can give each other props, earn rewards for their hard work, and stay connected—all in one place. Think of it as your digital hub for building a culture where people feel truly valued.

What is Nectar?

Nectar brings employee recognition and rewards together in one seamless platform that helps build stronger workplace cultures. We make it easy to celebrate wins (both big and small) through peer recognition, meaningful rewards, and engagement features like team communications and award nominations. We're here to help your team thrive through appreciation.

Who can use Nectar?

Any organization looking to build a culture of appreciation and engagement! Whether you're a scrappy startup or a global enterprise, we've designed our platform to grow with you and meet your unique needs.

How is Nectar different from other platforms?

We believe recognition should be easy, flexible, and come from everywhere—not just the top down. Nectar puts the power of appreciation in everyone's hands, creating more meaningful connections across your company. Plus, our Culture Suite offers additional tools like Internal Comms, Community Recognition, and Nominations that go beyond basic recognition to help your workplace culture truly flourish.

What is the Culture Suite?

The Culture Suite is our complete toolkit for elevating employee engagement, including:

  • Recognition & Rewards Let people celebrate each other with meaningful recognition and choose from a variety of rewards. 
  • Internal Communications Keep everyone aligned with important updates and announcements.
  • Nominations Highlight standout team members through structured, company-wide awards.
  • Analytics & Insights Get the data you need to measure impact and continuously improve engagement.

Who fulfills reward items?

We've partnered with trusted vendors who make sure your team members get their rewards quickly and reliably. This includes everything from digital gift cards to branded company swag and other personalized options.

What rewards are available?

Our global rewards catalog features digital gift cards, company swag, charitable donations, and custom rewards you create. Want to offer something unique like "Lunch with the CEO" or "Work From Anywhere for a Week"? You can add these special rewards that reflect your company culture.

Is Nectar available in other languages?

Yes! Nectar supports 11 languages, translating the platform’s main buttons, navigation, and system text. User-generated content, like recognition messages, remain in the language it was written in.

Can I control how many points employees can give?

Absolutely! You have complete control over monthly point budgets. Set different allowances based on roles, adjust budgets as needed, and create expiration rules to keep recognition flowing regularly.

Does Nectar work in other countries?

Yes! We support global teams with rewards that work worldwide. No matter where your people are located, they can participate fully in your recognition program.

Can people outside of Nectar recognize employees?

They sure can! Our Community Recognition feature lets customers, patients, or partners submit appreciation for your team members. These external shoutouts appear in your feed for everyone to celebrate together.

What if I have multiple branches or locations?

Nectar offers flexible options for companies with multiple locations. You can organize teams by office locations or departments to ensure recognition stays relevant within each group. If your company has multiple subsidiaries or branches, we can also create separate workspaces within Nectar, allowing each entity to have its own customized experience while remaining connected under a unified platform.

Can Nectar help me with aligning my employees?

Definitely. Internal Comms and the Culture Suite feature helps you share important updates and announcements with your team. Plus, you can use recognition and nominations to reinforce your values and spotlight behaviors that exemplify your culture.

How do we keep track of birthdays and work anniversaries?

We make celebrating life's milestones easy! Connect Nectar with your HRIS system or upload employee data, and we'll automate birthday and work anniversary celebrations so these special moments are never missed.

Can we give out awards?

Yes! Create custom awards that match your culture—like "Innovation Champion" or "Living Our Values." These can be distributed through our Nominations feature or directly by your admins.

Can we nominate employees for awards?

Absolutely! The Culture Suite gives everyone a voice in recognizing outstanding contributions. With Nominations team members can nominate colleagues for company-wide awards, making recognition more inclusive and meaningful.

What channels can I send Internal Comms through?

We meet your people where they already work! Send messages through Nectar's platform and push them to Slack, Microsoft Teams, and email—ensuring everyone sees important updates regardless of where they spend their digital day.